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We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you’re busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up.
100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can’t make it right, the service is free.
No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!
Peace Of Mind. Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
From Leadership to Frontline Tech, the fast and effective response means I’d never make a change!
"I have used Aligned Tek for my network management solutions for many years, and I have never considered making a change. They have a proven track record of support, responsiveness, and care for every client regardless of the size of the practice or office. [read more...]
Never disappointed, technical knowledge is unsurpassed
"The Aligned Tek support pays for itself in preventing downtime. They resolve issues fast and effectively. Not only is the level of service remarkable, but the technical knowledge of the team is also unsurpassed! I’ve never been disappointed, and I would highly recommend them to other practices."
Not a faceless, nameless customer at Aligned Tek
"As a practice manager for a very busy office, I can attest that the single biggest benefit to having Aligned Tek as our managed service provider is peace of mind. I know that whatever goes wrong, I can pick up the phone, and the person at Aligned Tek will take care of the issue OR find someone who can. I can depend [read more...]
Started in 2021, Aligned Tek is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Alabama. Our team of talented IT professionals can solve your IT nightmares once and for all.
Please tell us a little about yourself and your company and we will be in touch soon!
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