Not a faceless, nameless customer at Aligned Tek
"As a practice manager for a very busy office, I can attest that the single biggest benefit to having Aligned Tek as our managed service provider is peace of mind. I know that whatever goes wrong, I can pick up the phone, and the person at Aligned Tek will take care of the issue OR find someone who can. I can depend on them to see a problem to the end until there is a resolution. Before using Aligned Tek, any time I called my IT company they would nickel and dime every single issue. Whatever problem arose, it was an additional cost. So, I never called them, and yet they dutifully collected the monthly fees without doing anything for our office. Aligned Tek wants to be our partner. They care about our office computers running smoothly so that we can do our job. I don't feel like a faceless and nameless customer at Aligned Tek and that's important to me. I know many of the techs on a first-name basis and none of them ever make me feel like a burden when I call. I love the exceptional service and the hard work of every one of the techs that work on our cases."